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Job

Operations Associate

Job Title: Operations Associate
Contract Type: Permanent
Location: London
Industry: Leadership & General Management
Reference: MB/OPSASSOC/LON
Contact Name: Matthew Boiling
Contact Email: mboiling@space-exec.com
Job Published: September 19, 2021 20:58

Job Description

Our client is a hypergrowth start-up that has recently received a $24m investment. They are an exciting company that offers a unique payments service within hospitality through there cleverly designed QR code and ordering/payments system. As part of their increasing size, they are looking to hire an Operations Associate.

Key Responsibilities:

  • Developing strong relationships with partners to give them a great experience
  • Onboarding of the client, giving them a good understanding of how to use the system
  • Optimising operational processes, breaking down problems to find resolutions
  • Ensuring restaurant partners get the most out of the product and use it to its full capability
  • Receiving feedback that can be communicated to the product team to adapt the product

Key Requirements:

  • Be customer focused and enjoy building relationships
  • Have previous experience within the hospitality industry
  • Be comfortable with a fast-paced, changing environment
  • Enjoy finding solutions

The benefits of this role are:

  • A competitive salary + a bonus + stock options
  • Great health coverage
  • An opportunity to join a rapidly growing business